**Experienced Full Stack Data Analyst – Voice of the Customer Method Transformation and Innovation**

At arenaflex, we're dedicated to fostering a culture of collaboration, innovation, and mutual respect. Our team is passionate about delivering exceptional customer experiences, and we're seeking a skilled Senior Statistics Architect to join our crew. As a key member of our Voice of the Customer (VOC) team, you'll play a vital role in transforming and innovating our VOC method, driving business growth, and ensuring customer satisfaction. **About arenaflex** arenaflex is a leading global financial services company that has been a household name for over a century. With a rich history of innovation and customer-centricity, we've established ourselves as a trusted partner for individuals, businesses, and institutions worldwide. Our commitment to excellence, integrity, and customer satisfaction has earned us a reputation as a leader in the industry. **The Role** As a Senior Statistics Architect, you'll be responsible for assisting in the transformation and innovation of our VOC method. Your primary focus will be on helping to improve and preserve the new VOC technique sourced from Cornerstone and integrated with the Survey and Dashboard Platform hosted through Qualtrics. You'll work closely with product and process owners, concern matter specialists from Qualtrics, and the Agile team in Technology to deliver innovative solutions that meet business needs. **Key Responsibilities** * Collaborate with utility teams to outline, develop, and capture business needs * Grow knowledge of Voice of the Customer methods and leverage them to outline and transform data within the Cornerstone Large Data Platform * Design and build robust data model architecture to aid in fulfilling statistical processing and standardized metric definitions * Provide big data and batch/real-time analytical answers leveraging transformational technologies (Hadoop, HDFS, MapReduce, Hive, Spark, and Python) to deliver innovative solutions ensuring data quality and accuracy through intensive testing at various and use case levels * Offer pointers to beautify competencies to drive efficiency in computing programs using massive data ecosystems * Power customer tale evaluation & elaboration, design and development of software programs, checking out & builds automation tools * Proactively identify and automate repetitive tasks to improve best and efficiency * Work closely with companions from GSN and AET to prioritize, define, increase, and review statistics for various use cases as part of the VOC cease to quit technique **Essential Qualifications** * Hands-on experience with Hive/Hadoop, Pyspark, Python, shell scripting languages, development launch management, and troubleshooting understanding for data pushed tasks for a span of no less than 3+ years * Energetic collaboration with dating managers/product owners for expertise the functional requirements and converting them into technical deliverables * Familiarity with Agile methodologies of delivery, where small increments of a product are introduced at everyday intervals to the business groups **Preferred Qualifications** * Experience with data visualization tools and technologies * Knowledge of cloud-based data platforms and services * Familiarity with DevOps practices and tools * Experience with data governance and security best practices **Benefits and Perks** * Competitive base salaries * Bonus incentives * Assistance for economic-properly-being and retirement * Flexible working model with hybrid, onsite, or digital preparations relying on position and business want * Generous paid parental leave policies (depending on your location) * Unfastened get entry to to international on-website online well-being facilities staffed with nurses and docs (depending on place) * Loose and confidential counseling aid thru our Wholesome Minds application * Career improvement and education possibilities **Why Join arenaflex?** At arenaflex, we're committed to creating a workplace that's inclusive, supportive, and empowering. We believe in the importance of work-life balance and offer a range of benefits and perks to support our colleagues' physical, mental, and financial well-being. Our culture is built on a foundation of trust, respect, and open communication, and we're passionate about fostering a sense of community and belonging among our team members. **How to Apply** If you're a motivated and experienced data professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you! Apply Now! Apply for this job