**Experienced Customer Service Representative – Hybrid Work Opportunity at arenaflex**

Are you a customer-focused individual looking for a new challenge? Do you thrive in fast-paced environments and enjoy working with people from diverse backgrounds? Look no further! arenaflex is seeking an experienced Customer Service Representative to join our team, working in a hybrid environment that offers the best of both worlds – the flexibility of working from home and the benefits of collaborating with colleagues in our Irvine, California office. **About arenaflex** arenaflex is a leading provider of innovative solutions and services, dedicated to empowering individuals and organizations to achieve their full potential. With a strong commitment to excellence, arenaflex fosters a culture of growth, learning, and collaboration, where employees can develop their skills, build meaningful relationships, and make a real impact. **Schedule and Compensation Details** As a Customer Service Representative at arenaflex, you'll enjoy a competitive compensation package, including: * A competitive pay rate of $26 per hour * A hybrid work solution that offers the best of both worlds: + Office Rotation: Tuesday/Thursday and every other Friday + Work from Home Rotation: Monday/Wednesday and every other Friday * Medical and dental benefits to ensure your well-being and peace of mind * Paid training to equip you with the skills and knowledge needed to succeed in your role **Why Join arenaflex?** By joining arenaflex, you'll become part of a dynamic team that values: * Positive and supportive work environment * Opportunities for growth and development * Collaborative and inclusive culture * Recognition and rewards for outstanding performance **Responsibilities** As a Customer Service Representative at arenaflex, your typical day will involve: * Processing product complaints through various communication channels, including phone, email, and chat * Investigating complaints in a timely and courteous manner, ensuring a positive experience for customers * Accurately updating databases with pertinent details and product information * Escalating issues based on severity to appropriate levels as needed * Maintaining confidentiality of customer and proprietary information by following established procedures **Qualifications** To succeed in this role, you'll need: * A high school diploma or equivalent * At least 6 months of customer service experience * Strong problem-solving and organizational skills * Ability to work in a fast-paced environment * Ability to work a hybrid work schedule, comprising weekly office and remote requirements **What's Next?** If you're a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity. Once you submit your application, our team will review your skills and experience to determine if you're a good fit for this role. Even if this position doesn't work out, you'll still be part of our network, expanding your opportunities with arenaflex and our partners. **Apply Today!** Don't miss this chance to join arenaflex and start your journey towards a rewarding and challenging career. Apply now to become a Customer Service Representative and take the first step towards a brighter future. Apply Job! Apply for this job