Customer Onboarding Specialist

Join Our Mission at Sensi.AIAt Sensi.AI, we are dedicated to creating a world where every older adult receives the care they truly deserve. Guided by compassion and driven by innovation, we aim to redefine the future of caregiving. If you’re passionate about making a meaningful impact, join us in advancing Sensi.AI’s virtual assessment tool. This cutting-edge technology monitors seniors' health in their homes 24/7, delivering emergency alerts, actionable insights, and predictive analysis to enable proactive and effective care.Here, you’ll discover exciting opportunities for professional growth, make a direct and meaningful impact on our products and company, and contribute to a mission that truly matters.About the RoleAt Sensi.AI, our Customer Onboarding Specialists bridge the gap between cutting-edge technology and real-world application. In this role, you’ll lead the seamless integration of our AI solutions within the care ecosystem, bringing transformative change to seniors' lives. Your hands-on expertise will ensure training clients and driving ongoing engagement as well as a successful deployment, installing our product. With every installation and interaction, you’ll help our clients navigate the post-sale journey while building relationships that matter.Key ResponsibilitiesPresent Sensi’s AI product and value proposition to clients and families during field visits.Conduct on-site installations and training in seniors' homes, ensuring seamless deployment of devices and routers.Manage client onboarding from post-sale to full integration, ensuring adoption and satisfaction.Build and nurture relationships with B2B clients and referral partners, such as hospitals, care communities, and government agencies.Gather and document client feedback to inform product development and customer experience improvements.Collaborate internally across departments to deliver actionable insights that drive product and process improvements. Apply tot his job