Call Center Representative*NOT REMOTE*Required Shift:1pm-9:30pm+Weekends
Employer Industry: Property Management for Military Housing Why consider this job opportunity: • Salary up to $26.00 per hour • Comprehensive benefits package including medical, dental, and vision insurance • Employee Stock Ownership plan and incentive bonus program • Opportunities for professional development with over 150 hours of training annually • Supportive work environment with a focus on camaraderie and collaboration • Paid time off including 10 holidays, 40 hours of sick leave, and 80 hours of vacation per year What to Expect (Job Responsibilities): • Provide customer service and assistance to residents by addressing their needs and concerns • Act as a liaison for maintenance requests and ensure proper resolution of issues • Participate in call monitoring and training workshops to enhance performance • Maintain service level standards for answering calls and responding to inquiries • Perform various administrative tasks including data entry and communication via company software What is Required (Qualifications): • High school diploma or GED required • Minimum 6 to 12 months of customer service experience • Flexible schedule including weekends and/or evenings • Experience in a call center environment and data management • Proficiency in MS Office (Word, Excel, Outlook) and typing skills (minimum 35 wpm) How to Stand Out (Preferred Qualifications): • Familiarity with property management and maintenance service categories • Strong verbal communication skills and the ability to handle challenging calls • Knowledge of VoIP phone systems #PropertyManagement #CustomerService #MilitaryHousing #CareerOpportunity #ProfessionalDevelopment We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. #J-18808-Ljbffr Liberty Military Apply tot his job