Account Manager-Retail SMB
About the position The Account Manager-Retail SMB role at Verizon focuses on enhancing the customer experience for small and medium business clients. This position involves direct interaction with customers in-store and through visits, showcasing the value of Verizon's products and services. The role emphasizes driving business results through effective sales strategies, coaching sales representatives, and maintaining customer accounts. Responsibilities • Interact with small and medium business customers in-store and through customer visits. , • Demonstrate the value of Verizon's products and services to customers. , • Drive small business results through coaching Sales Representatives. , • Acquire and retain accounts within the consumer small business segment. , • Utilize solutions-based selling techniques to meet customer needs. , • Conduct outbound calling and customer visits to generate new business. , • Complete contracts and report on sales activities. Requirements • Bachelor's degree or four or more years of work experience. , • Three or more years of relevant work experience in customer service, marketing, or sales. , • Valid driver's license. , • Willingness to travel. Nice-to-haves • A degree in a relevant field. , • Wireless sales experience exceeding quota. , • Experience leading a team. , • Demonstrated capability to drive positive results in a team environment. , • Exceptional people skills for negotiating and conflict resolution. Benefits • Hybrid work environment with defined work location. , • Opportunity for professional growth and development. Apply for this job Apply tot his job