Academic Advisor I - McCoy College Advising Center

About the position The Academic Advisor I at Texas State University's McCoy College Advising Center is responsible for providing quality academic advising to undergraduate students. This role involves guiding students in their educational and career goals, maintaining student records, and collaborating with various university departments to enhance the student experience. The advisor will also participate in recruitment and retention efforts and commit to ongoing professional development. Responsibilities • Provide accurate and consistent information about major, degree requirements, and progress toward graduation • Clearly explain complex information related to institutional policies and procedures • Coordinate, plan, and prepare for advising sessions • Engage with undergraduate students in-person, virtually, and over the phone • Help undergraduate students define and develop realistic educational and career goals • Maintain confidential student records through accurate and thorough documentation • Review graduation applications and certify students' eligibility for graduation • Maintain collaborative relationships with academic units and university partners • Acknowledge and research student concerns, collaborate with appropriate stakeholders, and advocate for solutions with a commitment to fairness and integrity • Refer undergraduate students to appropriate resources for assistance • Participate in university efforts toward recruitment and retention such as Bobcat Day and New Student Orientation • Provide recommendations for continuous improvement of advising services and integrate practices aimed at improving the student experience • Commit to ongoing professional development and attainment of knowledge regarding industry advancements and best practices in academic advising • Provide clerical assistance as needed • Complete work at the request of other campus offices to support processes related to accreditation and/or student degree progress. Requirements • Bachelor's degree • Demonstrated knowledge of common office software applications, e.g., Microsoft Office Suite • Demonstrated interpersonal skills in various work situations and working as a team member • Evidence of public speaking experience; must have strong presentation and verbal communication skills • Evidence of experience working with difficult situations, time pressures, and multitude of interruptions • Demonstrated ability to interpret, apply, and explain complex policies and procedures clearly and precisely • Evidence of attention to detail, as demonstrated in a grammatically correct, articulate, and concise cover letter • Availability to work evenings and weekends to attend University events. Nice-to-haves • Demonstrated experience working with students as an advisor, counselor, or student services professional in a higher education setting • Demonstrated experience using Banner, BDMS, DegreeWorks, and other institutional student information systems • Demonstrated knowledge of Texas State policies and procedures • Demonstrated knowledge of McCoy College of Business degree programs. Benefits • Amazing health insurance with Texas State paying 100% of the employee premium and 50% for dependents • Generous paid time off including vacation, holidays, and sick days • Excellent work-life balance resources including family-friendly resources and a comprehensive wellness program • Great training and development opportunities with various classroom and online course offerings • An inclusive Bobcat community with many social networks • Retirement plans with generous employer contributions. Apply tot his job